Looking for a CRM solution which can either stand-alone or be fully
integrated into existing systems to give a single view of all customer and
contact activity?
Looking for a CRM solution which is easy to use, fast to deploy, feature
rich and has low cost of ownership?
Looking for a CRM solution which takes advantage of an a huge set of
Internet based tools that can effectively deliver business applications
Then SAGE CRM MME is for you
!
WHAT IS CRM MME ?
Formerly known as eWare and also ACCPACCRM, CRM MME is an easy to use, fast
to deploy, feature rich, low cost of ownership CRM solution, designed to
introduce the real benefits of CRM to middle sized companies. CRM MME aggregates
individual and group efforts across sales, marketing and support teams, making
people and companies more efficient at their roles. It links all departments to
a single system that is deployed across an Internet architecture that inherently
provides efficiencies in terms of deployment, maintenance and access. CRM MME
allows for the pooling of all transactions and communication history into a
single screen, giving you a 360 degree view of your customer.
How can CRM MME improve your company
It can improve Sales Performance with tools that help sales professionals
find and retrieve vital information quickly and easily. CRM MME provides a snap
shot of the sales cycle from first contact to final sale, allowing sales teams
to effectively analyse and manage the sales pipeline. Quotes and orders can be
easily created and saved so they can be pulled again in the future, saving time
to sell not on administration. Manage and track every element of your campaign.
View activities, objectives, leads generated and lead follow-up. You can drill
down to specific activities within a campaign including communications,
opportunities, responses, budget, actual cost and list of prospects. This
in-depth view of your campaigns allows you to eliminate the guesswork and put
your company's marketing resources to their best use. Resolve customer issues
efficiently by providing customer service professionals with user-friendly tools
to access relevant customer data including purchases, call and escalation
histories, interactions, emails and documents sent and received. Armed with this
customer knowledge they can handle customer queries more efficiently, which in
turn enhances and strengthens the customer experience whilst improving job
satisfaction.
