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Maximizer

 

Maximizer CRM - DDM Ltd


Maximize Your Time. Create Satisfied Customers. Increase your Sales.
A leader in sales & contact management since 1995 with over 1 million users worldwide, Maximizer makes it easy to succeed by effectively managing your time, customers, and sales.


Account & Contact Management

Manage your customers better than your competitors can manage theirs

 

Key Benefits Highlights

  • Account & Contact Management

  • Award-winning sales & contact management, time management, and communications.
  • Ideal for small businesses, home offices, financial advisors, realtors, and sales professionals in virtually any industry.
  • Use it with Microsoft® Office, Outlook®, your handheld PDA, and your QuickBooks® accounting database.
  • Quick set-up and easy-to-use!
  • Network with colleagues to share your database and schedule.
  • Convert data from ACT!®, GoldMine® and import from virtually any other source.
  • Manage an unlimited number of contacts and profile them using a variety of fields that you create, such as industry and size.
  • Easily create custom screens with key data entry fields.
  • Access a complete history of your customer interactions, including emails, phone calls and faxes.
  • Link with your phone for caller ID pop-up on incoming calls and direct dialling on outbound calls - increase call accuracy and save time, plus track time spent on calls.
  • Format information the way you want it to appear.
  • Maintain data integrity and completeness of information through duplicate record checking and mandatory fields - specify what fields to check and what to make mandatory.
  • Track organisational hierarchy amongst your customer contacts.
  • Search on any field, and create one-click access to frequently accessed lists of customers or prospects.

 

 

 

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Appointment & Task Scheduling

Manage your time effectively and ensure nothing slips through the cracks.

  • View your day's upcoming appointments and prioritised activities at a glance.
  • Collaborate seamlessly with colleagues with the colour-coded multi-user calendar.
  • Choose daily, weekly or monthly views, and then print your schedule to your daytimer.
  • Leave it to Maximizer prompt you about task deadlines and appointments.
  • Sync with your calendar in Outlook and your handheld PDA device.

 

Sales Opportunity Management

Maximise chances for success. Forecast revenue effortlessly.

  • Maximise chances for success by creating an Opportunity for every project deal, or sale.
  • Track all details of the deal, including key decision-maker, products being pitched, and watch your probability of close increase.
  • Easily forecast revenue using the graphical sales funnel report one-click away, or a number of other reports to analyse your sales and drill-down to individual opportunities.

 

Action Planner

Simpler than ever to stay on track.

  • Plan a series of tasks and appointments to ensure nothing slips through the cracks. . Assign tasks to yourself and to others to collaborate on projects.
  • Use one of the templates to manage projects, sales activities, or lead follow-up processes - or create your own template to use with every customer or prospect.
  • View all upcoming tasks at a glance.

 

Communications, Microsoft® Office & Outlook® Integration

Communicate more effectively - and more easily - thanks to seamless integration with Microsoft® Office.

  • Create documents, letters, faxes and emails with ease. Store customer communications under each contact record for easy reference.
  • Synchronise contacts and calendars between Maximizer and Outlook - then synchronise to your PDA with Pocket Outlook.
  • Read Outlook email within Maximizer and save important messages to client records.
  • Export Maximizer contacts to Outlook, and vice versa.with super ease. Even access Outlook contacts while you're emailing from Maximizer.
  • Personalise letters and proposals by merging fields from virtually any field in Maximizer.
  • Export lists and reports to Excel® for detailed analysis in a familiar environment.
  • Get maps & directions to and from your appointments using Microsoft MapPoint® integrated with Maximizer. Find virtually any location in the world.

 

Synchronisation with Handheld PDAs3

Be in total sync wherever you travel with access to all the up-to-date information you need.

  • Sync with a variety of PDAs, including Palm® devices (Treo, Tungsten & Zire), SonyT and Samsung PDAs using the Palm OS - with no extra software to install on the device. Simply use the default Palm modules already provided.
  • For an updated list of supported devices, please visit www.max.co.uk.
  • Or using Outlook two-way synchronisation, transfer contacts & calendars back and forth with devices like
  • Blackberry® and Pocket PC.

 

Reporting - Crystal Reports®

Instantly produce reports to see a snapshot of your business.

  • Produce real-time, easy-to-read reports with complete graphics.
  • Includes over 100 pre-built reports, including task lists, account activities, phone logs, sales pipeline and win/loss analysis.
  • Publish reports in PDF, HTML, or RTF to easily share with colleagues.
  • Includes world's industry standard reporting tool, Crystal Reports® XI Professional, to create custom reports, including graphics for instant visualisation - use Crystal wizards to walk through report creation.
  • Instantly export data (customers, opportunity lists and reports) to Excel with one-click for further analysis in a familiar environment. Security enables you to restrict these rights to ensure valuable customer information is still protected.

 

Document Management

Get access to all the documents you need in a snap.

  • All documents are stored in a central location for easy access.
  • Create folders to organise documents and see a preview of the item.
  • Email documents & collateral to customers directly from the Company Library.
  • Compatible with Word, WordPerfect, Excel, PowerPoint®, Acrobat Reader (PDF) and other standard Office-type programs.

 

Link with QuickBooks®

View your customers' accounting info from one simple interface.

  • View your customers' accounting information directly from Maximizer - without having to install QuickBooks.
  • Create QuickBooks invoices and estimates directly from Maximizer, using up-to-date inventory and pricing.
  • See the status of unpaid invoices, credit limit and balance details.
  • For an updated list of supported versions of QuickBooks, please visit www.max.co.uk

 

Web & eCommerce

Leverage the Internet and expand your customer base.

 

  • Collect lead data using web forms, which are automatically imported into Maximizer complete with email alerts.
  • Build a professional-looking webstore with real-time secure credit card processing created with ecBuilder Pro 6.0 Lite5, included with Maximizer.
  • Process and manage order with the OrderDesk, including real-time credit card transaction processing.

 

 

 

Maximizer 9 System Requirements:

Minimum processor speed: Pentium II, 350 MHz (minimum), Pentium 4, 1.2 GHz (recommended)
Available RAM: 256 MB (minimum), 512 MB (recommended)
Available hard disk space: 250 MB (minimum), an additional 250 MB required for installation
Operating system:
Microsoft Windows 2000, XP, or 2003 (updated to its latest service packs)
Minimum video resolution: SVGA (800X600) or higher-resolution video adapter and monitor
Email system: 32-bit MAPI- or VIM-compliant email system like Microsoft Outlook 2000/2002/2003 or Lotus Notes 4.6 or later
Internet browser: Microsoft Internet Explorer 6.0

Database: Pervasive.SQL V9.1Workgroup Engine (provided with Maximizer installation)

 

 



 
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