Swiftpage Obsolescence Policy
Europe and UK
Every product has a lifecycle and with Swiftpage, products are no different. This lifecycle of a product starts when a product is released to market and ends when the product is no longer sold or supported.
We will continue to support the product for a period after withdrawing from sale, specific dates can be found in the below table. Swiftpage typically support the most recent three versions of the Act! software.
Products currently supported
|
Product |
General Availability |
Sale Discontinued |
Support Discontinued |
|
Act! (v17.x) |
October 2014 |
To be determined |
To be determined |
|
Act! (v16.x) |
September 2013 |
To be determined |
To be determined |
|
Sage ACT! 2013 (v15.x) |
September 2012 |
December 2015 |
December 2016 |
|
Sage ACT! 2012 (v14.x) |
September 2011 |
June 2015 |
June 2016 |
|
Sage ACT! 2011 (v13.x) |
September 2010 |
September 2014 |
September 2015 |
Products not supported
|
Product |
General Availability |
Sale Discontinued |
Support Discontinued |
|
ACT! by Sage 2010 (v12.x) |
September 2009 |
January 2014 |
January 2015 |
|
ACT! by Sage 2009 (v11.x) |
September 2008 |
January 2013 |
January 2014 |
|
ACT! by Sage 2008 (v10.x) |
September 2007 |
January 2013 |
January 2014 |
|
ACT! by Sage 2007 (v9.x) |
September 2006 |
January 2012 |
January 2013 |
|
ACT! 2006 (v8.x) |
August 2005 |
August 2009 |
August 2010 |
|
ACT! 2005 (v7.x) |
August 2004 |
August 2009 |
August 2010 |
|
ACT! v6 |
2002 |
September 2007 |
September 2008 |
You can continue to use your software outside of the support period. If you experience a problem or your requirements change and you have an unsupported version of the software customers please contact us to discuss your needs on + 353 1 6788470 or email This email address is being protected from spambots. You need JavaScript enabled to view it.
The Act! Knowledgebase and Act! Online Community are valuable resources that you can access to get answers to queries, problems, share ideas and more. These tools are available to supported and unsupported customers.